Job Seekers – Artizen Staffing


Associate Account Representative
Individual Contributor
Petaluma, CA

In compliance with state licensing requirements, handles telephone calls and other personal contact situations involving varying levels of difficulty to their conclusion. Works with a modest degree of independence, applying communication and selling skills to handle adverse situations, representing the Company's position in a sophisticated and professional manner. Seeks assistance of higher authority when necessary. DUTIES AND RESPONSIBILITIES: - Handles telephone calls and other personal contacts - Consistently demonstrates Integrity Selling Skills as evidenced by policies written and success with Life Referrals. - Pertinent documentation on routine transactions is usually obtained and increasingly thorough on non-routine transactions. - Approaches all responsibilities maintaining a professional image and positive outlook. - Assumes responsibility for developing customer needs and fully servicing their account, employing sales and service standards and maintaining a proactive approach to customer retention. - Handle files both accurately and in a timely manner. - Demonstrates an eagerness in learning all aspects of job requirements. - May be called upon to handle other duties as required. POSITION REQUIREMENTS: - Maintain state insurance license - Excellent written and verbal communication skills - Knowledge in Excel, Word, Outlook - Pursue additional insurance designations - Previous insurance experience preferred - Previous sales and/or service experience preferred

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